FAQ
Security, licensing/renewal, restarts, and risks.
Is this a subscription?
It’s a time‑based license. You purchase a token valid for 1/3/6/12 months and renew by receiving a new token.
Is MyTradingBot custodial?
No. It is non‑custodial: your funds stay on your exchange account.
Do you store my API keys on your servers?
No. Keys are stored locally on your device (encrypted).
Are withdrawals enabled?
No. Use API keys without withdrawal permission (trade‑only).
Can you guarantee profit?
No. Trading is risky and can result in losses. No profit guarantees.
How do I control the bot?
Via Telegram: start/stop, status, limits, alerts.
What exchanges are supported?
Depends on the build/version. No official partnership is implied.
What happens after license expiry?
The bot switches to read‑only until you renew and update the token.
What happens after a restart?
Verify open orders/positions after restarts.
Is there a paper/test mode?
Use test environments where available or start small.
Does the bot log secrets?
Logs should not include keys. Redact sensitive info before sharing.
How do I get support?
Email support@example.com with OS, version, and sanitized logs (no keys).